Hello CAREWare MA providers,

As a reminder, your agency must submit the 2019 RSR (Ryan White Services Report). This is because your agency received federal funding from the Ryan White HIV/AIDS Program in 2019, as part of your contract with the Office of HIV/AIDS.

By February 21, 2020, your organization must meet these two deadlines:

  • Complete the Provider Report in HRSA’s web application (it opens on February 3 and we strongly encourage you to complete the provider report as early as you can).
  • Generate a client-level data file from CAREWare and upload it to the HRSA web application for MDPH review.

To prepare, please continue cleaning your data in CAREWare! 

  • Run the “missing eligibility” report to ensure that all of your clients are designated as Ryan White eligible.
  • Run the RSR validation report and resolve any errors.
  • Detailed instructions to run these and other reports are available for download at: http://carewarema.jsi.com/materials/instructions-and-tip-sheets/

Additional RSR Resources:

As always, please direct any questions to our helpdesk at CAREWareMAhelpdesk@jsi.com.

Your CAREWare MA helpdesk team,
Molly, Chris, Wayne, Mikey, and Mira

January 15, 2020: 2019 RSR deadlines and resources

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