April 13, 2020: February and March data entry deadlines

Hello CAREWare MA providers,

Reminder: All CAREWare users should complete this 2 minute form to let us know about your data entry capacity tomorrow, Tuesday April 14 by COB. We need to hear from everyone!

This email includes: (1) the February and March data entry deadlines, (2) password details to join our new virtual office hours, and (3) a link to our new resource “Data security tips for CAREWare MA users to support remote work.”

1. February and March data entry deadlines
   • As a reminder, the data entry deadline for February data is Wednesday, April 15.
   • We are extending the data entry deadline for March data to Friday, May 15. Coming soon for March data: information on documenting telehealth and other remote/virtual visits in CAREWare MA as of March 1, 2020.
2. Virtual office hours
   • CAREWare MA helpdesk virtual office hours begin next week! Users can attend and ask questions on Tuesdays 2:00pm-3:00pm and Thursdays 11:00am-12:00pm. Registration in advance is not required, but a password has been added. Zoom details for these office hours are below:
     • Link: https://jsi.zoom.us/j/4694336714
     • Meeting ID: 469-433-6714
     • Password: 393963
     • Audio Connections: 1-312-626-6799 or 1-646-558-8656
   • Please come to office hours with any questions you may have about entering data into CAREWare.
3. Remember to use our new resource: Data security tips for CAREWare MA users to support remote work. 
   • The document provides tips and best practices for program staff that are working remotely. The document is organized into six sections: (1) Remote access to CAREWare MA, (2) Limiting external threats; (3) Physical security; (4) Protecting electronic data; (5) Transferring or transmitting data; and (6) Destroying data.
   • Go to our website to access this resource.

As always, please direct any questions or feedback to our helpdesk at CAREWareMAhelpdesk@jsi.com.

Your CAREWare MA helpdesk team,
Molly, Chris, Wayne, Mikey and Mira