Hello CAREWare MA providers,

This email includes (1) the August 2023 data entry reminder, and (2) a reminder to check your data. As a reminder, the Helpdesk will be offline and not accessible Monday, September 4 for Labor Day.

  • August data entry deadline
    • The CAREWare MA data entry deadline for August data will be Friday, September 15.
    • If your data are not submitted by the deadline, they may not be included in the reports JSI provides to MA DPH.
  • Remember to check your data quality each month! To review your data:
    • Run the “Financial Report” with “Include subservice detail” selected. This report shows your data in summary form.
    • If your organization submits an RSR, run the “missing eligibility” report to ensure that all of your clients are designated as Ryan White eligible.
    • Detailed instructions to run these and other reports are available for download at http://carewarema.jsi.com/materials/instructions-and-tip-sheets/

As always, please direct any questions or feedback to our helpdesk at CAREWareMAhelpdesk@jsi.com.

Your CAREWare MA helpdesk team,

Molly, Becky, Shelby, and MariAnna

September 4, 2023: August data entry reminder

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