Hello CAREWare MA providers,

The RSR Provider Report is now open! 

  • Go to HRSA’s web application HRSA’s Electronic Handbook (EHB) system to get started: https://performance.hrsa.gov/hab/RegLoginApp/Admin/Login.aspx
  • All provider reports must be completed by Friday February 21st for MDPH to review. The client-level XML file generated from CAREWare must also be uploaded to the EHB.
  • As a reminder, your agency must submit the 2019 RSR (Ryan White Services Report) because your contract with the Office of HIV/AIDS included federal funding from the Ryan White HIV/AIDS Program.

We will also be holding a webinar for the 2019 RSR. 

  • During this webinar, JSI will explain the timeline and process for the 2019 RSR, including the process using CAREWare 6, data quality checks, generating the client-level XML file in CAREWare, and completing the Provider Report.
  • We also want to hear from you – have questions about the RSR? Ask them during the webinar (or contact us anytime at carewaremahelpdesk@jsi.com).
  • To register for the webinar, please click here.
  • After the webinar, a recording will be posted to our website.

For additional RSR Resources please take a look below:

As always, please direct any questions or feedback to our helpdesk at CAREWareMAhelpdesk@jsi.com.

Your CAREWare MA helpdesk team,
Molly, Chris, Wayne, Mikey, and Mira

February 4, 2020: RSR provider report is now open

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