Hello CAREWare MA providers,

This email includes: (1) the deadline for January 2020 data, (2) a reminder about CAREWare 6, and (3) a reminder to check your data quality.

  1. Deadline extended: all service data through January 2020 should be in CAREWare MA by Wednesday February 19, 2020.
    • As a reminder, data for each month must be entered into CAREWare MA by the 15th of the next month. If the 15th is on a weekend or holiday, the deadline will be the next business day.
    • If your data are not submitted by the deadline, they may not be included in the reports JSI provides to MA DPH.
  2. Reminder: The first time you log in to CAREWare 6, follow these steps:
    • Check a few client records. Make sure your program’s data are there and you can navigate the fields as you did during CAREWare 6 training.
    • Check your custom reports. Check that your custom reports appear and run properly.
    • If you notice anything missing or unusual (i.e. missing data, missing fields, etc), please contact us immediately at carewaremahelpdesk@jsi.com.
    • All of our materials have been updated to reflect changes in CAREWare 6. Click here to access those materials.
  3. Remember to check your data quality each month! To review your data:
    • Run the “Financial Report” with “Include subservice detail” selected. This report shows your data in summary form.
    • If your organization submits an RSR, run the “missing eligibility” report to ensure that all of your clients are designated as Ryan White eligible.
    • Detailed instructions to run these and other reports are available for download at http://carewarema.jsi.com/materials/instructions-and-tip-sheets/

JSI sends monthly provider-level reports to MA DPH. These summary reports include the number of clients served, and the number of units delivered by service type. These reports do not contain any personal/identifying information.

As always, please direct any questions or feedback to our helpdesk at CAREWareMAhelpdesk@jsi.com.

Your CAREWare MA helpdesk team,
Molly, Chris, Wayne, Mikey and Mira

February 10, 2020: January data entry deadline extended

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