Hello CAREWare MA providers,

This email includes reminders about: (1) the deadline for September 2019 data, (2) the Linkage and Referral Status fields, (3) the Care Access checkbox, and (4) checking your data quality.

  1. All service data through September 2019 should be in CAREWare MA by Tuesday October 15, 2019.
    • As a reminder, data for each month must be entered into CAREWare MA by the 15th of the next month. If the 15th is on a weekend or holiday, the deadline will be the next business day.
    • If your data are not submitted by the deadline, they may not be included in the reports JSI provides to MA DPH.
  2. Fill out the Linkage and Referral Status fields:
    • Remember to fill out the Linkage and Referral Status fields when there is a Linkage/Referral service entered. Options include Open, Closed, and Lost to Follow-Up (60 days).
    • Please refer to the Fields and Definitions document for more information about these fields.
  3. For Care Access clients, fill out the Care Access checkbox:
    • Remember to fill out the Care Access checkbox on the “Custom Fields” tab if the client is a Care Access client.
    • Please refer to the Fields and Definitions document for more information about this field.
  4. Remember to check your data quality each month! To review your data:
    • Run the “Financial Report” with “Include subservice detail” selected. This report shows your data in summary form.
    • If your organization submits an RSR, run the “missing eligibility” report to ensure that all of your clients are designated as Ryan White eligible.
    • Detailed instructions to run these and other reports are available for download at http://carewarema.jsi.com/materials/instructions-and-tip-sheets/

JSI sends monthly provider-level reports to MA DPH. These summary reports include the number of clients served, and the number of units delivered by service type. These reports do not contain any personal/identifying information.

As always, please direct any questions or feedback to our helpdesk at CAREWareMAhelpdesk@jsi.com.

Your CAREWare MA helpdesk team,
Molly, Chris, Wayne, Mikey and Mira

October 9, 2019: September data entry deadline + Linkage/Referral status & Care Access fields

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