Hello CAREWare MA providers,

This email includes: (1) information about new contracts as of November 1, 2017 and (2) a reminder about the October 2017 data entry deadline.

  • New contracts are now available in CAREWare.
      • Because of this, you may see a change in the list of services available in CAREWare.
      • You will still be able to enter data for previously-funded services, if those services were delivered on or before October 31, 2017.
      • If you have any questions about these updates, please contact us at CAREWareMAHelpdesk@jsi.com.
  • All service data through October 2017 should be in CAREWare MA by Wednesday, November 15, 2017.
  • As a reminder, data for each month must be entered into CAREWare MA by the 15th of the next month. If the 15th is on a weekend or holiday, the deadline will be the next business day.
      • If your data are not submitted by the deadline, they may not be included in the reports JSI provides to MA DPH.
      • Data Import Providers: We realize you are catching up on importing your data and will work with you on a reasonable timeline.
  • Remember to check your data quality each month! To review your data:
  • Run the “Financial Report” with “Include subservice detail” selected. This report shows your data in summary form.

JSI sends monthly provider-level reports to MA DPH. These summary reports include the number of clients served, and the number of units delivered by service type. These reports do not contain any personal/identifying information.

As always, please direct any questions or feedback to our helpdesk at CAREWareMAhelpdesk@jsi.com.

Your CAREWare MA helpdesk team,

Molly, Chris, Ashley and Mira

November 3, 2017: New contracts + October data entry deadline

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