Hello CAREWare MA providers,

This email includes: (1) a reminder about the deadline for May 2019 data, (2) spring cleaning for the SFTP site, (3) information about the new Provider Data Export manual, and (4) a reminder to check your data quality.

  1. All service data through May 2019 should be in CAREWare MA by Monday June 17, 2019.
    • As a reminder, data for each month must be entered into CAREWare MA by the 15th of the next month. If the 15th is on a weekend or holiday, the deadline will be the next business day.
    • If your data are not submitted by the deadline, they may not be included in the reports JSI provides to MA DPH.
  2. Spring cleaning for the SFTP site! The SFTP site should be used for data transfer only, not for storage. To help reduce security risks, please take a moment this month to download copies of the files in your agency’s folder on the SFTP site and then delete the ones that are posted there.
    • Going forwards, remember to use it as a transfer mechanism only and delete files that you’ve already copied to your own computer or servers.
    • Contact us at carewaremahelpdesk@jsi.com if you need a copy of the SFTP login instructions.
  3. New resource: The Provider Data Export (PDE) Manual is now posted to website. It contains step-by-step instructions for running the PDE. To find it, go to: https://carewarema.jsi.com/materials/instructions-and-tip-sheets/.
  4. Remember to check your data quality each month! To review your data:
    • Run the “Financial Report” with “Include subservice detail” selected. This report shows your data in summary form.
    • If your organization submits an RSR, run the “missing eligibility” report to ensure that all of your clients are designated as Ryan White eligible.
    • Detailed instructions to run these and other reports are available for download at http://carewarema.jsi.com/materials/instructions-and-tip-sheets/

JSI sends monthly provider-level reports to MA DPH. These summary reports include the number of clients served, and the number of units delivered by service type. These reports do not contain any personal/identifying information.

As always, please direct any questions or feedback to our helpdesk at CAREWareMAhelpdesk@jsi.com.

Your CAREWare MA helpdesk team,
Molly, Chris, Wayne, Mikey and Mira

June 5, 2019: May data entry deadline + SFTP spring cleaning + Provider Data Export Manual

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