Hello CAREWare MA providers,

This post includes (1) the August 2024 data entry reminder, (2) a reminder to check your data, and (3) new SFTP login instructions.

 

1. August data entry deadline
The CAREWare MA data entry deadline for August data will be Monday, September 16th. If your data are not submitted by the deadline, they may not be included in the reports JSI provides to MA DPH.

 

2. Remember to check your data quality each month! To review your data:

  • Run the “Financial Report” with “Include subservice detail” selected. This report shows your data in summary form.
  • If your organization submits an RSR, run the “TLSMissingRyanWhiteEligibility” report to ensure that all of your clients are designated as Ryan White eligible.
  • Detailed instructions to run these and other reports are available for download at http://carewarema.jsi.com/materials/instructions-and-tip-sheets/

 

3. New SFTP login instructions

Users who import agency data using secure file transfer protocol (SFTP) WinSCP software will receive new login instructions via email. Please follow the instructions in the email to set up two factor authentication for the SFTP site.

As always, please direct any questions or feedback to our helpdesk at CAREWareMAhelpdesk@jsi.com.

Your CAREWare MA helpdesk team,
Molly, MariAnna, Katie and Wini

August data entry reminder