Hello CAREWare MA providers,

This email includes: (1) a reminder about the deadline for October 2018 data, (2) a notice that the July reports webinar Q&A has been posted, (3) a reminder to check your data quality, and (4) an installment of “QA Corner” courtesy of Emily Levine at DPH.

  1. All service data through October 2018 should be in CAREWare MA by Thursday, November 15, 2018.
    • As a reminder, data for each month must be entered into CAREWare MA by the 15th of the next month. If the 15th is on a weekend or holiday, the deadline will be the next business day.
    • If your data are not submitted by the deadline, they may not be included in the reports JSI provides to MA DPH.
  2. Webinar Q&A posted to website.
  3. Remember to check your data quality each month! To review your data:
    • Run the “Financial Report” with “Include subservice detail” selected. This report shows your data in summary form.
    • If your organization submits an RSR, run the “missing eligibility” report to ensure that all of your clients are designated as Ryan White eligible.
    • Detailed instructions to run these and other reports are available for download at http://carewarema.jsi.com/materials/instructions-and-tip-sheets/

QA Corner

Reminder! Services documented in units of time (face-to-face or phone communication) is recorded in 15 minute increments where 1 unit = 15 min. For example, an hour long conversation with a medical provider would be recorded in CAReWare as 4 units of service.

If you missed last month’s QA corner, you can find it on our blog at https://carewarema.jsi.com/blog/!

JSI sends monthly provider-level reports to MA DPH. These summary reports include the number of clients served, and the number of units delivered by service type. These reports do not contain any personal/identifying information.

As always, please direct any questions or feedback to our helpdesk at CAREWareMAhelpdesk@jsi.com.

Your CAREWare MA helpdesk team,

Molly, Chris, Wayne and Mira

November 5, 2018: November data entry deadline + QA corner

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